Customer Experience Execution: from Strategy to Consistent Delivery in 90 Days
Join our virtual retail banking webinar for senior bankers on delivering stronger Customer Experience (CX) – from leadership priorities to consistent day-to-day branch execution. Register and share your insights via our confidential, anonymous CX survey.
Lafferty Group provides global research, education and advisory services to the banking industry worldwide, with particular specialisations in the fields of consumer banking, SME and business banking, credit cards and digital finance, payments, mobile wallets, fintech, and bank quality benchmarking.
We also provider education and certification through Retail Banking Institute.
Retail Banking Institute
Contact Us
E: enquiries@lafferty.com
The Leeson Enterprise Centre
Altamont Street
Westport, Co. Mayo
Ireland
F28 ET85