SOCIAL MEDIA AND BANKING
Friends, foes or frenemies?
For some financial institutions, the rise of social media is seen as part and parcel of the rise of the Tech sector and thus nothing other than a threat. But, for the executives featured in this report, this ascension is merely a form of change that must be accommodated. Change provides a chance to reconnect with meaning and purpose, as well as opening up previously unguessed-at opportunities.
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