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Smart Bank 2025

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The purpose of this report is straightforward: the banking world is rapidly evolving from an era of electronic banking, based on plastic cards and readable cheques, to a new era of e-banking, based on handheld, communications-based, program-operated, transaction devices (smart devices) communicating via networks, primarily the internet. This report, therefore, is intended to help readers understand the role of smart devices for those serious about claiming the position of 'Smart Bank 2025'.

The handheld phone has introduced a new way of life. It offers walking and travelling conversation. Stand on any street corner, in any city at any time of the day, and you will observe all classes of society going by with a communications device held close. Usage statistics claim more than 80 percent of the world's population have access to and use a communicating phone-like device. Their use ranges from socialising and safety to commercial and financial activities. The users range from eight or 10 years old to immobile senior citizens seeking social interaction and a substitute for physical motion.

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