Issue Three: North America
Company case studies: Marcus (Goldman Sachs), Splitit
The US credit card market has been enjoying a quiet moment with only three major events to grapple with:
Banks have managed to provide a customer experience through digital channels that is delightfully simple, easy and quick: they have taken existing processes and given them a digital/mobile makeover to make them work effectively.
E: enquiries@lafferty.com
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