MARKETPLACE CREDIT AND THE NEW ECOSYSTEM PLAYERS
Case Studies: Amazon,Square,Klarna and MYBank
In this opening module, we focus on four players that have grown substantially as a result of providing financial services to SMEs: Amazon, Square, Klarna and MYBank. These businesses focus on facilitating commerce between merchants and consumers, whether online or offline. Three out of these four businesses have subsequently acquired or are in the process of acquiring full banking licenses, with the exception of Amazon, which took a good hard look at banking services and decided to stay in partnership mode rather than moving into the highly regulated banking sector. Each of these businesses offers deep lessons to banks looking to strengthen their SME Business Banking service, precisely because of their ability to operate efficiently within the new and growing SME ecosystem.
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