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RETAIL BANKING 2020 RESEARCH SERVICE

A unique new research service that will keep senior retail bankers fully briefed on how new tech-driven business models are transforming the face of banking. Full of current case studies from across the globe, the service will deliver a continuous series of reports across the fields of AI, digital banking, fintech partnerships, and branch design, enabling you to stay abreast of and involved with technological developments as they reach the tipping points that will bring them into everyday deployment in the banking industry.

 

SUBSCRIBERS WILL RECEIVE:
A new report delivered every 6 weeks. Each report draws on primary sources through interviews, site visits and detailed case studies, giving subscribers a practical understanding of how new technology and business models are being deployed around the world.

Monthly, multi-page research notes. Covering the latest developments in each of the four areas, plus other key industry developments including payments, credit cards, results, management changes, regulation and more.

Daily news updates: the Lafferty Daily Briefing email keeps senior executives across the industry up to date with the key news and sector developments driving retail banking and cards and payments markets.

Find out more about the Retail Banking 2020 Research Service.

 

Reports now available:
BANKING ON MOBILE: SOLVING THE EQUATION OF PHONE-BASED PAYMENTS

Banking on Mobile Cover_web_V_small

An influx of new players, from device manufacturers to payment service providers, as well as reform of core payments systems and tokenisation innovations have led to shifts in the industry and liberated technologies both old and new. Purely online players such as WeChat have met with extraordinary success in certain markets, with lessons that must not be lost on any serious player. Banks are not as closely bound to the schemes as before but nimble tech players make more of the mobile space than hitherto managed.

Banking on Mobile addresses the key questions, challenges and opportunities facing the retail banking industry as it moves to mobile.

Featuring 24 case studies from around the world

Report now available — click to find out more.

 

AI & ROBOTICS IN BANKING: A NEW FRONTIER IN RETAIL BANKING

Retail banks are starting to use artificial intelligence and robotic technologies in:

  • Customer service and engagement
  • Credit-scoring and lending
  • Risk & compliance

This new report has 16 case studies featuring DBS, Kasisto, RBS, Personetics, Bank of America, Junos, Nordea, FeelingStream, Danske Bank, Think Big Analytics, Kudi, Destácame, Cignifi, the ai Corporation, Feedzai, Deep Learning, Scotiabank, James.Finance, Mizuho, SoftBank and Harvesting.

Report now available — click to find out more.

Find out more about the Cards and Payments Research Service.

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