Presented by Patrick Houlihan, Researcher, Lafferty Group Since the end of its devastating civil war in 2002, Angola has seen very strong growth in a number of areas, especially in its banking sector. Retail banking assets have seen a near eight fold increase from 2006 until last year, while retail banking deposits have grown by a factor of eleven over the same period. The steep increase in the level of bancarization has seen a corresponding increase in the number of debit cards in issue, which is indicative of the growth of an emerging middle-class. This expansion is an indication of the huge potential of the southern African country, which is the second largest oil producer in Sub-Saharan Africa.
Presented by: Darrell Delamaide, International financial journalist and USA Today columnist The Global 100 Retail Banking Strategies of the World's Leading Banks In advance of a forthcoming Lafferty report, The Global 100 looks at over 100 of the world's foremost commercial banks and provides you with valuable insight into their current retail banking strategies and the success - or lack thereof - that these strategies are bringing. This fully updated Lafferty thought leadership report provides the definitive guide to which banks are deadly serious about retail banking, which are corporate or investment banks at heart and which are currently somewhat at sea.
Presented by: Bruce Packard CFA, Author and Financial Analyst Are bank margins under threat? The traditional model banks use to price their services is vulnerable because of how they price. Providing loss-leading deposit accounts to customers, and then charging high fees on overdrafts, forex or invoice financing - is being threatened by competitors who offer transparent pricing and smoother processes. These new entrants are aggressive in their marketing, eg, using emotional hooks about "rip off banks" and exploiting social media. The new banks are not afraid to engage in "ungentlemanly" attacks, either on their peers or the incumbent banks. Queensbury Rules no longer apply. This webinar will discuss some preliminary findings, and participants can direct us in regards to further areas of research for our upcoming report on the new entrants.In advance of a forthcoming Lafferty report, you are kindly invited to participate in an online discussion on this and other issues.
Presented by John Egan, Head of Innovation and Foresight, Lafferty Group This webinar on innovation in retail banking will equip participants with a broad but comprehensive understanding of the expanding banking environment, its protagonists and opportunities, and the likely future of the industry. Innovation in Retail Banking looks at the impact of new technologies, the evolution of the internet, the increasing frequency of transactions and the opportunities presented by networks under seven headings: deposits, lending, security, advisory, investment, payments and currency. The webinar concludes with observations on the role of innovation (and innovation officers) and the rules of acquisition within retail banking
Presented by Bruce Packard, Author of Commonsense Risk Management published by Lafferty Group According to the Bank of England, major UK banks incurred £10 billion of conduct costs last year, which brought cumulative conduct-related provisions since 2011 to around £28 billion. Of this, around £20 billion related to mis-sold payment protection insurance. That is more than twice the amount of total UK mortgage write-offs since 2008*. Not only is this an enormous financial cost, but it has also been politically embarrassing and a public relations disaster for an industry still recovering from the after-effects of 2008. Later this year the Banking Standards Review Council (BSRC) will be launched, designed to improve standards of behaviour in the banking industry. Although the primary aim is to improve behaviour among UK banks, the new banking standards are likely to have global implications. *Financial Stability Report, June 2014
Presented by Karen Epper Hoffman, Writer/Industry Analyst, Lafferty Group Kerry Manning, Head of Marketing Research Services, Lafferty Group Bank branches are at a crossroads. As electronic channels capture more transactions, banks are reimagining the way branches look, how they operate and the role they play in retail delivery. This webinar will look at the factors driving the branch of the future and the technologies, trends and designs that will define it.