Presented by: Bruce Packard CFA, Author and Financial Analyst
Are bank margins under threat?
The traditional model banks use to price their services is vulnerable because of how they price. Providing loss-leading deposit accounts to customers, and then charging high fees on overdrafts, forex or invoice financing - is being threatened by competitors who offer transparent pricing and smoother processes. These new entrants are aggressive in their marketing, eg, using emotional hooks about "rip off banks" and exploiting social media. The new banks are not afraid to engage in "ungentlemanly" attacks, either on their peers or the incumbent banks. Queensbury Rules no longer apply. This webinar will discuss some preliminary findings, and participants can direct us in regards to further areas of research for our upcoming report on the new entrants.
In advance of a forthcoming Lafferty report, you are kindly invited to participate in an online discussion on this and other issues.
Presented by John Egan, Head of Innovation and Foresight, Lafferty Group This webinar on innovation in retail banking will equip participants with a broad but comprehensive understanding of the expanding banking environment, its protagonists and opportunities, and the likely future of the industry. Innovation in Retail Banking looks at the impact of new technologies, the evolution of the internet, the increasing frequency of transactions and the opportunities presented by networks under seven headings: deposits, lending, security, advisory, investment, payments and currency. The webinar concludes with observations on the role of innovation (and innovation officers) and the rules of acquisition within retail banking
Presented by Bruce Packard, Author of Commonsense Risk Management published by Lafferty Group According to the Bank of England, major UK banks incurred £10 billion of conduct costs last year, which brought cumulative conduct-related provisions since 2011 to around £28 billion. Of this, around £20 billion related to mis-sold payment protection insurance. That is more than twice the amount of total UK mortgage write-offs since 2008*. Not only is this an enormous financial cost, but it has also been politically embarrassing and a public relations disaster for an industry still recovering from the after-effects of 2008. Later this year the Banking Standards Review Council (BSRC) will be launched, designed to improve standards of behaviour in the banking industry. Although the primary aim is to improve behaviour among UK banks, the new banking standards are likely to have global implications. *Financial Stability Report, June 2014
Presented by Karen Epper Hoffman, Writer/Industry Analyst, Lafferty Group Kerry Manning, Head of Marketing Research Services, Lafferty Group Bank branches are at a crossroads. As electronic channels capture more transactions, banks are reimagining the way branches look, how they operate and the role they play in retail delivery. This webinar will look at the factors driving the branch of the future and the technologies, trends and designs that will define it.
Presented by Robert Grealis, CEO of Lafferty Group David Hickey, Researcher, Lafferty Group Mobile Money is at a crucial stage of development. Will its potential be fulfilled? What is the potential for Mobile Money in developing and mature markets? In this webinar we review global developments in Mobile Money and examine the state of play, challenges and opportunities in Africa, Asia-Pacific, Europe, Latin America, Middle East and North America. For complimentary access please register before the 6th June 2014 Fee: $97
Presented by: Jerome Svigals, Long-range banking and transaction card strategies consultant, Smart Card Institute. It’s no secret that banking is evolving rapidly from the era of plastic cards and readable cheques to a new world of e-banking based on handheld devices. This webinar will explain these changes for those serious about becoming a ‘Smart Bank’ in the coming decade. Throughout the webinar, Jerome Svigals will discuss the individual technologies affecting retail banking delivery: from the bank branch of the future, devices and applications to the changing role of cash and cheques.We will look at the practical actions necessary to prepare, organise, orientate and activate your resources to realise the benefits of using smart devices on the internet and fully integrate e-banking into your organisation.
Lafferty Group cordially invites you to attend the
Global Management Roundtable
Retail Banking Futures
Date: 26-27 November 2014
Venue: London Hilton on Park Lane, 22 Park Lane, London W1K 1BE
R.S.V.P Michael Lafferty
New Entrants into Retail Banking
Monday 3 November, 3pm GMT
CFA, Author and Financial Analyst