Reports | Lafferty Group

	September 2011 The Cumulative Impact on the Global Economy of Changes in the financial Regulatory Framework The Cumulative Impact on theGlobal Economy of Changes in thefinancial Regulatory Framework
	April 2011 McKinsey & EFMA's report- Face-to-Face:A €15-20 Bn Multichannel Opportunity
	The Independent Commission on Banking's Interim Report on Consultation on Reform Options
	2011 Ernst & Young's 2011 survey of customer behaviour in retail banking, titled 'A new era of customer expectation: Global Consumer Banking Survey 2011'
	May 2011 2011 World Retail Banking Report Bank customers unhappy with branch and internet experience says report
	April 2011 Maintaining financial stability of UK banks: update on the support schemes Public Accounts Committee: UK taxpayer still at risk from banking sector
	March 2011 Crisis Management and Resolution: Early Lessons from the Financial Crisis IMF study questions banking reform
	February 2011 Feather-bedding Financial Services: Are British banks getting hidden subsidies? UK taxpayers are supporting banks with hidden subsidies according to the New Economics Foundation
	February 2011 Winning After the Storm: Global Payments 2011 Banks must adjust to changing payments environment - BCG
	February 2011 The Financial Crisis of 2015: An Avoidable History Oliver Wyman report warns of another banking crisis
	October 2010 Mobile Banking Case Studies Banks can reap high rewards from mobile banking - Accenture
	September 2010 Innovation in Retail Banking Report examines product, channel and process innovations after the financial crisis