The Bankers’ New Clothes is a book for our times, chronicling the false arguments and manoeuvers of bankers as they tried to mislead governments and customers alike about the need to save them. Owen Sweeney looks at the issues brought up in this recent publication

By Owen Sweeney

It’s a tale of back-to-the-future as British high streets get set to welcome back two famous old names. But will their return spark a new age of competition in British banking or are there still too many obstacles facing potential new entrants to the market?

By Dave Madden

After looking at the state of banking in the UK, Dave Madden decided to check out the banking environment by wandering around his local high street in Ireland. Here are his thoughts

By Dave Madden

In the quest to bring the retail bank branch into the 21st century, today’s high street banks have exchanged human for droid in the name of customer service evolution. Owen Sweeney examines the importance of omnichannel banking for the success of retail banks

By Owen Sweeney

Equity Bank was struggling to make inroads in a tough Kenyan banking market until it decided to offer customers what they wanted, on their terms. We look at how it turned into a powerhouse in African banking

By Steve Daley

The idea has emerged from governments and central banks that there should be more training in ethics for professionals. The importance of a population at all income levels being able to access financial services highlights the need for professionals to have more tools to more appropriate service to individuals