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Saint Antony gets religion: Barclays chief executive declares death of universal banking
18 Dec 2014

“Universal banking is dead,” says Antony Jenkins, chief executive of Barclays, speaking in an interview published in the FT today. Unlike most other heads of universal banks, Jenkins is not blaming regulation or higher levels of equity funding for the demise. Instead, universal banks will be driven into extinction by the required investment in technology to help serve customers

By Michael Lafferty


Global Opinion Retail Banking Standards
15 Dec 2014

Changing banking for good – retail bankers want international standards & their own profession

By Robert Grealis


A Problem Shared
5 Nov 2014

Bruce Packard looks back at share purchase patterns at RBS and Anglo Irish Bank in their heyday and wonders how investors can find a bank t hat is truly bankable

By Bruce Packard


Last Call for Payday?
4 Nov 2014

In the light of Wonga’s required write-off for not conducting adequate affordability checks, together with concerns about the antics of payday lenders in the US and other jurisdictions, Insights looks at what regulators are doing to ensure that lenders and borrowers are in sustainable relationships

By Donal Conaty


One piece at a time
29 Sep 2014

Owen Sweeney looks at how an industry-changing innovation from India’s ICICI bank will change the way consumers make large purchases at the point of sale


The Loss Aversion Trap
29 Sep 2014

The human preference for the status quo is well established but any culture of complacency in your bank about customer loyalty should be rooted out

By Fin Keegan


Lafferty Retail Banking Insights
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IARB co-chairmen Michael Lafferty and Dick Harryvan discuss the latest rate rigging scandal and ethics in banking on the BBC World Service's World Business Report.
http://www.bbc.co.uk/i/p01m9IARB co-chairmen Michael Lafferty and Dick Harryvan discuss the latest rate rigging scandal and ethics in banking on the BBC World Service's World Business Report.