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One piece at a time
29 Sep 2014

Owen Sweeney looks at how an industry-changing innovation from India’s ICICI bank will change the way consumers make large purchases at the point of sale

The Loss Aversion Trap
29 Sep 2014

The human preference for the status quo is well established but any culture of complacency in your bank about customer loyalty should be rooted out

By Fin Keegan

Bank Branch of the Future
29 Sep 2014

Karen Epper Hoffman discusses the best practices in branch design that should be considered when approaching the concept of the bank branch of the future

By Karen Epper Hoffman

Fines Inflation
29 Sep 2014

In an extract from the Lafferty weblog, Bruce Packard offers his opinion on why Neil Woodford, described as “one of the best known and best performing fund managers in the UK market today” by CityWire, sold his shares in HSBC

Gears in motion
1 Sep 2014

As the ECB releases the list of supervised entities, Bruce Packard discusses the Single Supervisory Mechanism to oversee Europe’s banks

Ethical adjustments
1 Aug 2014

Regulation, once a straightforward set of commandments, now extends into a vast array of restrictions and compliance requirements. The outcome, as we are all aware, is an arms race against those firms who seem to respect the letter but despise the spirit of the law

By Fin Keegan

Lafferty Retail Banking Insights
Latest Highlights

News: Citigroup to reduce global consumer banking footprint from 35 to 24 markets

Features: Carrot and Stick

Webinars: Risk is not a Number - The impact of UK banking standards around the world

One piece at a time

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Lafferty Cards & Payments Insights
Latest Highlights

News: Nigeria increases outbound transfer limit as UBA launches new MoneyGram service

Features: The information Age

Webinars: Credit Card Profitability in Eastern Europe

One year on

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Lafferty Group cordially invites you to attend the

Global Management Roundtable
Retail Banking Futures

Through the Looking Glass -
Next Generation Branch Banking

Date: 26-27 November 2014

Venue: London Hilton on Park Lane, 22 Park Lane, London W1K 1BE

R.S.V.P Michael Lafferty

Bank Branch of the Future

A new Lafferty executive management report

Out Now

For more information

please take a look at the brochure
or contact steven.cowan@lafferty.com


Credit Card Profitability in Western Europe

Tuesday 28 October, 11am GMT

Presented by:

David Hickey,

Researcher at Lafferty Group

For more info and to register, click here

Lafferty Councils

Lafferty International Councils

10-13 November 2014

The Sheraton Dubai Creek Hotel & Towers,

Dubai, UAE

IARB co-chairmen Michael Lafferty and Dick Harryvan discuss the latest rate rigging scandal and ethics in banking on the BBC World Service's World Business Report.
http://www.bbc.co.uk/i/p01m9IARB co-chairmen Michael Lafferty and Dick Harryvan discuss the latest rate rigging scandal and ethics in banking on the BBC World Service's World Business Report.