| N = Newsletter R = Report | |
|
1981 |
Michael Lafferty leaves the Financial Times to start Lafferty Group Retail Banker International (N) launched |
| 1982 |
Retail Banking Revolution (R) launched 1st International Retail Banking Conference held in London |
| 1983 |
International Accounting Bulletin (N) launched |
| 1984 |
The Accountant, the oldest accounting magazine in the world, founded in 1870, acquired by Lafferty Group and converted into (N) Retail Banking in the 1990s - research (R) |
| 1985 |
Innovative Success in the Retail Financial Market - research report |
| 1986 |
Electronic Payments International (N) launched Bankers and Payments - research report The Decade of Change - banking in Europe: the next 10 years - research report |
| 1987 |
Private Banker International (N) launched People and Payments - research report |
| 1988 |
European Banker (N) launched Retailers and Payments - research (R) Management Consultant International (N) launched Beyond Retail Banking - the philosophy of German consumer banking pioneer, Stefan Kaminsky - special (R) |
| 1989 |
Cards International (N) launched Life Insurance International (N) launched Service Quality in Financial Institutions - research (R) |
| 1990 |
Bank Marketing International (N) launched Financial Revolution in Europe I - research (R) Private Label Credit Cards - research (R) Global Cards Databank - research (R) The Housing Finance Revolution - research (R) Business Banking in the 1990s - research (R) Branch Banking 2000 - research (R) |
| 1992 |
Financial Revolution in Europe II - research (R) The Power Brokers - an insider's guide to French financial elite - research (R) Allfinanz Without Limits - research (R) New Frontiers in Financial Services: the investment funds opportunity - research (R) Advertising Financial Services - research (R) |
| 1993 |
The Allfinanz Revolution - research (R) The Direct Services Challenge - research (R) Coming Wars in Investment Management - research (R) Evolving Techniques in Investment Management - research (R) |
| 1994 |
Financial Services for the Affluent - research report Branch Banking 2010 - research report |
| 1995 |
Distribution 2000 - research (R) Direct Dial to Success - research (R) |
| 1996 |
International Retail Banking Council launched International Cards and Payments Council launched |
| 1997 |
Targeting Customers for Profit - research (R) Database Marketing in Retail Banks and Financial Services Companies - research (R) |
| 1998 |
The Future of Financial Services: a new breed of dinosaur - research (R) Mergers and Acquisitions in Financial Services - research (R) Cross-sector Alliances in Financial Services - research (R) Re-engineered Banks - research (R) Cards Databank North and South America - research (R) E-commerce: the new frontier for retail banks - research (R) |
| 1999 |
Masters of Financial Services: American benchmarks for the millennium - research (R) Financial Europe '99 - research (R) European Post Offices in Financial Services - research (R) Retailers in Financial Services - the new competitive threat - research (R) Global Cards Superplayers - research (R) Cards Databank Europe - research (R) Interactive Digital TV and Mobile Delivery - research (R) E-finance Europe - research (R) CRM on the Web - research (R) Life Insurance 2010 - research (R) |
| 2000 |
First multi-client study, Cards Europe 2001-02, launched Second multi-client study, Cards Asia-Pacific 2001-02, launched E-finance North America - research (R) E-finance Asia-Pacific - research (R) Retail Financial Services in Japan - research (R) Success in SME Banking - research (R) Multi-channel Financial Services - research (R) Calculating Customer and Product Profitability - research (R) |
| 2001 |
Bancassurance in Europe - research (R) Creating a Balanced Scorecard - research (R) Mobile Banking and Payments - research (R) Retail Payments Databank - research (R) |
| 2002 |
Corporate Governance for Banking - research (R) |
|
2003 |
Preparing for Basel II - research (R) |
| 2004 |
International Best Practice in Branch Banking: the UK experience as a benchmark - multi-client study |
| 2006 |
International Branch Banking Database launched |
| 2007 |
Retail Banking Council for Central & Eastern Europe launched |
| 2008 |
Re-entered conferences business with the launch of Lafferty Cards Europe 2008, Lafferty Cards CEE 2008, Lafferty Cards Asia 2008 & Lafferty Retail Banking Asia 2008 |
| 2009 |
First Lafferty webinar, The New Deal in Retail Banking, is held with subsequent webinars including: The New Cards Landscape, Rebuilding Trust in Retail Banking, Benchmarking Europe’s G5 & Debit is the New Credit. |
| 2010 |
World E-money Council is launched |
| 2011 |
A series of managament reports are published including: Best Practices in Credit Cards and Consumer Lending, Real Banks for Real People, Credit Card Profit Pools Regional Reports, Lafferty Cards Yearbook 2011 & Lafferty Retail Banking Yearbook 2011 Lafferty launches a new website and the online resources: Lafferty Cards Insights & Lafferty Retail Banking Insights |
News: Ulster Bank costs the UK tax payer a further £10 billion
Features: May the force be with you
Webcasts: Customer experience management – banking and cards
Commentary: Management as it should be
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News: Visa and Ethoca collaborate to fight fraud
Features: Pinning down the numbers
Webcasts: Customer experience management – banking and cards
Commentary: Slave to the card
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