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Customer Education and Financial Literacy
30 Oct 2014 15:00

Presented by Peter Kinahan, Author, Director, Kapito

Lafferty Brainstroming is an opportunity for a global grouping of experts and enthusiasts in the Cards & Payments and Retail Banking industries to take part in our informal webinars to discuss trends, thoughts, topics and ideas generating interest in the world of financial services.

Customer Education & Financial Literacy: The New Banking Imperative
Against a background of a concerted push from G20, OECD, World Bank as well as national authorities, how far has the issue of customer education and financial literacy moved up the agendas of retail banks? Has it moved from something "nice to have" to "must have"? Has investment in customer education moved beyond being a marginal corporate social responsibility issue to becoming a strategic imperative with a firm bottom line rationale?

In advance of a forthcoming Lafferty report, you are kindly invited to participate in an online focus group to discuss these and other issues. Please join us for this interactive forum by registering now.


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Invitation

Lafferty Group cordially invites you to attend the

Global Management Roundtable
Retail Banking Futures

Through the Looking Glass -
Next Generation Branch Banking

Date: 26-27 November 2014

Venue: London Hilton on Park Lane, 22 Park Lane, London W1K 1BE

R.S.V.P Michael Lafferty
Michaellafferty@lafferty.com

Bank Branch of the Future



A new Lafferty executive management report

Out Now

For more information

please take a look at the brochure
or contact steven.cowan@lafferty.com


Brainstorm Webinar

Customer Education and Financial Literacy

Thursday 30 October, 3pm GMT



Presented by:

Peter Kinahan,

 Author, Director, Kapito

For more info and to register, click here

Lafferty Councils


Lafferty International Councils

10-13 November 2014

The Sheraton Dubai Creek Hotel & Towers,

Dubai, UAE




IARB co-chairmen Michael Lafferty and Dick Harryvan discuss the latest rate rigging scandal and ethics in banking on the BBC World Service's World Business Report.
http://www.bbc.co.uk/i/p01m9IARB co-chairmen Michael Lafferty and Dick Harryvan discuss the latest rate rigging scandal and ethics in banking on the BBC World Service's World Business Report.