Presented by Peter Kinahan, Author, Director, Kapito
Lafferty Brainstroming is an opportunity for a global grouping of experts and enthusiasts in the Cards & Payments and Retail Banking industries to take part in our informal webinars to discuss trends, thoughts, topics and ideas generating interest in the world of financial services.
Customer Education & Financial Literacy: The New Banking Imperative
Against a background of a concerted push from G20, OECD, World Bank as well as national authorities, how far has the issue of customer education and financial literacy moved up the agendas of retail banks? Has it moved from something "nice to have" to "must have"? Has investment in customer education moved beyond being a marginal corporate social responsibility issue to becoming a strategic imperative with a firm bottom line rationale?
In advance of a forthcoming Lafferty report, you are kindly invited to participate in an online focus group to discuss these and other issues. Please join us for this interactive forum by registering now.
Lafferty Group cordially invites you to attend the
Global Management Roundtable
Retail Banking Futures
Date: 26-27 November 2014
Venue: London Hilton on Park Lane, 22 Park Lane, London W1K 1BE
R.S.V.P Michael Lafferty
Customer Education and Financial Literacy
Thursday 30 October, 3pm GMT
Author, Director, Kapito