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Credit Card Profitability in Western Europe
28 Oct 2014 11:00

Presented by: David Hickey, Researcher, Lafferty Group

Western Europe’s credit cards market has rebounded impressively from the effects of the global financial crisis with profits surpassing pre-crisis levels by 2012 and growing further in 2013. In the wake of the crisis, issuers managed to lower default rates by tightening credit criteria and strengthening risk management policies. Meanwhile revenue has also been boosted by low costs of funding leading to increased net interest revenue.

This webinar will discuss one of the strongest and most profitable credit cards regions in the world. An affluent mass market, a developed banking infrastructure and a progressive regulatory environment have meant that the market for credit cards has penetrated far and wide.

Customer Education and Financial Literacy
30 Oct 2014 15:00

Presented by Peter Kinahan, Author, Director, Kapito

Lafferty Brainstroming is an opportunity for a global grouping of experts and enthusiasts in the Cards & Payments and Retail Banking industries to take part in our informal webinars to discuss trends, thoughts, topics and ideas generating interest in the world of financial services.

Customer Education & Financial Literacy: The New Banking Imperative
Against a background of a concerted push from G20, OECD, World Bank as well as national authorities, how far has the issue of customer education and financial literacy moved up the agendas of retail banks? Has it moved from something "nice to have" to "must have"? Has investment in customer education moved beyond being a marginal corporate social responsibility issue to becoming a strategic imperative with a firm bottom line rationale?

In advance of a forthcoming Lafferty report, you are kindly invited to participate in an online focus group to discuss these and other issues. Please join us for this interactive forum by registering now.

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Webinars: Lafferty Brainstorm - Customer Education & Financial Literacy

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Lafferty Group cordially invites you to attend the

Global Management Roundtable
Retail Banking Futures

Through the Looking Glass -
Next Generation Branch Banking

Date: 26-27 November 2014

Venue: London Hilton on Park Lane, 22 Park Lane, London W1K 1BE

R.S.V.P Michael Lafferty

Bank Branch of the Future

A new Lafferty executive management report

Out Now

For more information

please take a look at the brochure
or contact steven.cowan@lafferty.com


Credit Card Profitability in Western Europe

Tuesday 28 October, 11am GMT

Presented by:

David Hickey,

Researcher at Lafferty Group

For more info and to register, click here

Lafferty Councils

Lafferty International Councils

10-13 November 2014

The Sheraton Dubai Creek Hotel & Towers,

Dubai, UAE

IARB co-chairmen Michael Lafferty and Dick Harryvan discuss the latest rate rigging scandal and ethics in banking on the BBC World Service's World Business Report.
http://www.bbc.co.uk/i/p01m9IARB co-chairmen Michael Lafferty and Dick Harryvan discuss the latest rate rigging scandal and ethics in banking on the BBC World Service's World Business Report.